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How oddsindex Handles Your Personal Information

Your privacy is a real operating commitment at oddsindex, not a legal afterthought. This page lays out exactly what data we collect when you create an account, connect a payment method like PayPal or Venmo, or browse the lobby — and what we do…

Account data handled securelyPayPal, Venmo, Play+ payment data protectedYour rights clearly explainedNo data sold to third partiesAvailable where state law permits

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Privacy protection at oddsindex runs across four operational areas: data security, cookie controls, account access, and retention schedules. Each area has a distinct process — not a blanket policy statement. Here is how each one works in practice, so you know exactly what to expect.

Data Security

Account credentials and payment references from PayPal, Venmo, and Play+ are encrypted in transit and at rest. Login sessions require multi-factor confirmation, and suspicious access attempts trigger an automatic account hold pending your review.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand how you navigate the lobby. You can adjust non-essential cookie preferences through the cookie settings panel accessible from any page footer.

Account Access and Corrections

You have the right to access the personal data tied to your account, correct inaccuracies, and in certain cases request deletion. Submit requests through the Privacy and Data section in account settings, or contact our support team by email.

Retention and Deletion

We keep account records for the period required under applicable state gaming regulations. When retention periods expire, data is deleted or anonymized. If you close your account, we retain only what is legally required — nothing more.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

Have a question about your data, a deletion request, or a concern about how a PayPal or Venmo transaction was logged? Our privacy and account support team handles these requests separately from general gameplay queries. Reach out through any of the channels below and we'll route your message to the right person.

Team online

Live Chat

Start a live chat session from the account dashboard. Privacy-related chats are flagged for our compliance team and typically receive a substantive response within the same session or shortly after.

Email Support

Send your data access or deletion request to our support address listed in the account settings panel. Include your registered email and the specific data category you are asking about.

Account Settings Panel

Log into your account on desktop or mobile, navigate to Privacy and Data, and submit a formal data-access request directly. Requests are acknowledged within a defined handling window.

What We Collect and Why We Collect It

oddsindex Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with oddsindex, we collect the information needed to verify your identity, process your transactions, and keep your account secure. That includes your name, email address, date of birth, and state of residence — all required under applicable state-level regulations governing online

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gaming access. When you fund your account through PayPal, Venmo, or a Play+ prepaid card, we receive a transaction confirmation and a tokenized reference from those payment processors; we do not store your full financial credentials on our servers. Browsing data — session logs, device type,
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and IP address — helps us detect unusual login activity and serves as a fraud-prevention layer. If you contact support by live chat or email, the contents of that conversation are logged and retained for a defined period to resolve disputes and improve service quality. We
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do not sell, rent, or trade your personal information to advertisers or unrelated third parties. Sharing happens only with licensed payment processors, identity-verification services, and state-authorized compliance partners — and only to the extent needed to operate your account lawfully in eligible states. You can request
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a full summary of the data we hold on you at any time through the account settings panel or by contacting our support team directly.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy at oddsindex

These are the data and privacy questions our account holders ask most often. Each answer reflects how our systems actually work — not a restatement of legal boilerplate.

We collect your name, email address, date of birth, and state of residence for identity verification. Device and session data are also logged for fraud prevention purposes.

No. When you transact via PayPal or Venmo, we receive only a tokenized reference from the payment processor. Your login credentials and financial details for those services are never stored on our servers.

Yes. Log into your account and navigate to Privacy and Data in settings to submit a formal access request. You can also contact support by live chat or email with the same request.

We retain records for the period required under applicable state gaming regulations. Once that period ends, your data is deleted or anonymized. We do not keep anything beyond what the law requires.

We do not sell or share your data with advertisers. Sharing is limited to licensed payment processors, identity-verification providers, and state-authorized compliance partners — only as needed to operate your account lawfully.

Go to the Privacy and Data section in your account settings on desktop or mobile. From there you can review, update, or flag corrections. Our support team can also assist if you run into any issues.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal AccountRegister InfoFAQ

How oddsindex Handles Your Personal Information

How We Protect and Manage Your Information

Data Security

Cookie Controls

Account Access and Corrections

Retention and Deletion

Reach Our Privacy Team Directly

Live Chat

Email Support

Account Settings Panel

Common Questions About Your Privacy at oddsindex

01 What personal data does oddsindex collect when I create an account?

02 Does oddsindex store my PayPal or Venmo account details?

03 Can I request a copy of all the data oddsindex holds about me?

04 How long does oddsindex keep my account data after I close my account?

05 Does oddsindex share my data with third parties or advertisers?

06 How do I update or correct personal information tied to my account?

Privacy Policy

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